Faqs
FAQ's
Is The California Jackets a safe platform to shop from?
Absolutely yes, the California Jackets is a secure place for everyone around the world looking to shop online. With the use of advanced technology, your data is saved with us. No third party can access your information without our authorization. Hence, feel free to reach out with the required information and place an order care freely.
What are your terms and conditions for the purchase?
We provide a separate section of the terms and conditions policy where you can get the detailed process and information that you might need upon returning or exchanging your parcel. Other than this, contact us directly via sales@thecaliforniajackets.com for any urgent query.
How do I return my order?
If the product fails to meet your expectations or you simply want a return, you can go for our return and exchange policy. This is specifically designed to keep the customer satisfied with their purchase. We would happily accept the return if the product is sent back within 30 days of buying without any damage to the product. To apply for this option or to know further details, email us at sales@thecaliforniajackets.com
How do you ship the order?
To ship your order to the destination, we avail the reliable services of worldwide trusted courier services including DHL, FedEx, USPS, and Skynet.
How can I pay for my order with The California Jackets?
For your convenience williamjacket.com accepts PayPal, Moneybookers, Visa, MasterCard, American Express and Discover cards for payment.
Can I make a change after I've placed my order?
Changes may be made after an order is submitted but within one business day. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes after one business day to an order once it has been placed.
Do you ship orders worldwide?
We offer free shipping to all of our valued customers and ship our items worldwide.
Is ordering online secure?
To guarantee that your order is secure and to protect your privacy, we use PayPal, which has a Secure Socket Layer (SSL) utilizing 128 bit encryption. Once PayPal receives your order, it is then decoded and processed.
How can I contact The California Jackets if I have any more questions?
You can also send us an email at sales@thecaliforniajackets.com or call us at +1 661 214 4488
How can I return my order?
If you need to return your order, please contact us by email. sales@thecaliforniajackets.com